About the role

·Marketing Associate
·Part-Time 5 hrs/week Remote, with occasional on-site visits Washington, DC
·Provost is a community-driven restaurant in Washington, DC, built on healthy, organic, locally sourced food and a culture of creativity. As we prepare for a major expansion, we’re looking for a motivated, detail-oriented associate to help us put our customer data and brand voice to work. The Marketing Associate is responsible for Provost’s customer database and social media content. This is a hands-on, part-time role working directly with Provost’s founder and owner. If you are organized, data-savvy, and passionate about food, hospitality, and community-driven brands, we want to hear from you.
·Key Responsibilities
·CRM Management
·Maintain, organize, and optimize Provost’s CRM tool to ensure accurate, up-to-date customer records.
·Identify and implement opportunities to improve CRM workflows and overall data quality.
·Support cross-functional integration of customer data across marketing and guest loyalty initiatives.

·Customer Database
·Review and analyze customer surveys to extract meaningful, actionable operational and marketing insights.
·Build and maintain a structured customer database to support personalized outreach campaigns.
·Organize customer data in a clean format that directly supports future loyalty and retention programs.

·Social Media
·Develop, capture, and schedule engaging content across Provost’s Instagram and other social platforms.
·Ensure all content reflects Provost’s brand identity, culture, and community values, building on our brand kit.
·Monitor engagement metrics and provide basic performance insights to refine social strategy.

·Qualifications & Skills
·2–3 years in digital marketing, social media management, or CRM administration. Experience in hospitality and working with small businesses a plus.
·Hands-on experience working with CRM platforms and customer databases.
·Knowledge of the Washington, DC restaurant scene, trends, and community events. Familiarity with Woodridge, where Provost is located, a plus.
·Proficiency with social scheduling tools, basic photo/video editing apps, CRM, Canva.
·Highly organized, data-driven, creative, and excited about expanding the reach of our small business.

Please include a resume, a short cover letter on why Provost, and any clips or portfolio links that highlight your best work.

Pay: $300.00 per month Work Location: Hybrid remote in Washington, DC 20018

Part-Time Marketing Associate