Head of Operations Jobs — Hire or Get Hired
A Head of Operations is an operational leader who designs processes, builds team structures, and creates the systems that let a company deliver consistently — often a company's first dedicated ops hire.
Many companies reach a point where operational complexity outgrows the founder's ability to manage it ad hoc. The Head of Ops is often the first dedicated operations hire, and it's a critical one.
A Head of Ops designs and implements the processes that let a company deliver consistently. They create SOPs, build team structures, manage vendors, and establish the operational rhythm that keeps everything running. Unlike a COO, they're typically more hands-on and execution-focused.
This role is ideal for companies with 10-30 employees who are experiencing growing pains: missed deadlines, inconsistent delivery, unclear ownership, and founders who are stuck in day-to-day operations.
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Frequently Asked Questions
What does a Head of Operations do?
A Head of Operations designs processes, manages team structures, oversees delivery, handles vendor relationships, and ensures operational consistency across the organization.
What's the difference between Head of Ops and COO?
A Head of Ops is typically more execution-focused and hands-on. A COO operates at a more strategic level and usually has broader organizational authority. Head of Ops often grows into the COO role.
How much does a Head of Operations earn?
Full-time Head of Operations salaries range from $100K-$180K. Fractional or contract Head of Ops roles typically pay $3,000-$8,000 per month.
When should a company hire a Head of Operations?
When the founder is spending most of their time on operations, when delivery quality is inconsistent, when the team has grown past 10 people, or when you need someone to own internal processes.
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