About the role
Hello,
We are looking for a Head of Operations / Fractional COO for our Marketing Agency
This role will manage operations and develop systems for our marketing agency.
Responsibilities include:
- ·Oversee agency operations, client delivery, and team performance.
- ·Develop scalable processes, workflows, and accountability systems.
- ·Optimize staffing, capacity, profitability, and client retention.
- ·Build an operational structure that minimizes founder involvement.
Requirements
Must have direct experience in a senior operations leadership role at a marketing agency, ideally managing multiple retainer clients and cross-functional marketing teams.
We're looking for a hands-on operator who has successfully scaled an agency, not a general business coach or consultant.
We look forward to hearing from you!