Overview
We are partnering with a private equity-backed, multi-location retail platform to identify a Fractional IT Leader. This individual will serve as the senior-most technology resource, responsible for stabilizing and evolving the IT environment while aligning technology strategy to the broader growth and value creation plan.
This is a hands-on leadership role suited for someone who can operate strategically while also diving into execution across systems, infrastructure, and vendors.
Key Responsibilities • Serve as the IT leader for the business, owning technology strategy, execution, and day-to-day operations • Assess current-state systems, infrastructure, and vendors; identify gaps, risks, and opportunities for improvement • Partner with executive leadership and private equity stakeholders on technology roadmap, priorities, and investment planning • Oversee and optimize a custom ERP environment supporting retail operations (inventory, POS, finance, etc.) • Drive system integration, data visibility, and process standardization across locations • Manage third-party vendors, MSPs, and application providers to ensure performance and accountability • Lead or support key initiatives such as ERP optimization, reporting/analytics improvements, and infrastructure modernization • Establish governance, security best practices, and scalable processes to support growth
Ideal Background • Prior experience as a Head of IT / IT Director / Fractional CIO within a multi-site retail, distribution, or field-based business • Strong experience working with private equity-backed companies; understands pace, reporting expectations, and value creation levers • Experience supporting or optimizing custom or non-standard ERP systems (not just out-of-the-box platforms) • Comfortable operating in lean environments with limited internal IT resources • Hands-on across infrastructure, applications, and vendor management (not purely strategic) • Experience supporting retail operations, POS systems, inventory management, or similar environments is highly preferred
What Success Looks Like • Clear understanding of current-state environment and risks within the first 30–60 days • Defined and prioritized technology roadmap aligned to business and PE objectives • Improved stability, visibility, and accountability across core systems and vendors • Scalable foundation to support continued growth across locations
